Mastering the uncertainty with smart technology
Small business owners know better than anyone that personal interactions with customers and productivity matter, and the right communications platform can make all the difference. As NEC we have a range of communications platforms designed specifically for small and medium-sized organizations poised for growth.
Each SMB platform is a comprehensive integrated solution designed to meet the unique challenges and communication needs of SMBs. Those small and medium-sized businesses seeking to benefit from Unified Communications with a tangible return on investment can turn to NEC as well.
Versatile user modes
Simple and cost-effective to deploy, the three user modes – Employee, Operator and Contact Center Agent – use the same database, a common user interface, and are managed from a central point. These versatile user modes allow employees to easily switch between various roles. For instance in peak hours some of your staff, including remote office workers, can act as Operator or Contact Center Agent.